Due to the coronavirus pandemic, public transport boat lines are temporarily out of service, while ferry line D14 remains in operation. Currently no tickets are sold for the boat services. Full refunds are offered for already purchased boat tickets at BKK customer service centres including the Central Customer Service Centre Point. Ferry tickets for line D14 are still available for purchase.
Valid for a single uninterrupted trip on the whole length of lines D2, D11 and D12. Return trips and transfers are not permitted. The ticket is validated by the boat crew. Please keep your ticket until the end of your trip. Please show and hand over your ticket if requested by the inspector. Please note that damaged or already validated tickets are not allowed to be issued.
Please find more information here on the refund rule.