Do you have any questions to us? Can we help you during your trip in Budapest? Please reach us via the contacts below.

A BKK Customer Service


BKK Call Centre

+36 1 255 255

Lines open 0-24 hours every day of the year.


BKK Customer Service

Write us an email and we will reply in 30 days.


Central Customer Service Office

You can check our Customer Services Centres here and our Ticket Offices here.

You can find our Central Customer Service Office at 1075 Budapest, Rumbach Sebestyén utca 19-21.

Opening hours:

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 17:00
Friday 09:00 - 15:00
Saturday Closed
Sunday Closed