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FAQ
Tickets, passes, penalty fares
General questions
What can I do if I make a mistake when purchasing a pass from a ticket vending machine?
Does a single ticket include the right to make transfers?
How to buy tickets and have them on the smartphone?
Can I travel by only using my bankcard?
Where can I buy tickets in the evening?
Is it possible to buy a travelcard for several people on the same journey?
What is the best ticket for me?
Where can I find the closest sales point?
Why is it more expensive to buy a ticket on the spot?
Where can I buy tickets?
Up to what age can children travel by public transport free of charge?
What kinds of tickets can I choose from? How much does a public transport ticket cost?
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