Public transport related contacts

Complaints and feedback regarding public transport; timetable and fare information:

 

Postal address: 1241 Budapest, Pf. 200.
Phone number (0-24h): + 36 1 3 255 255
E-mail: bkkbkk.hu
 

Penalty fare issues and leniency requests

 

Postal address: 1241 Budapest, Pf. 200.
Phone number: + 36 1 3 255 255, menu 1.7, available:

 

Monday–Thursday 7.30–16.00
Friday 7.30–14.30
Saturday–Sunday closed

 

E-mail: potdijkezelesbkk.hu

In leniency related matters, please call + 36 1 3 255 255 (select menu 1.7) during the following hours to make an appointment for a meeting:

 

Monday–Thursday 7.30–16.00
Friday 7.30–14.30
Saturday–Sunday closed

 

If you are not satisfied with BKK’s customer complaint management process, please read this information on your options for Legal remedy in downloadable documents.