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FAQ
Public transport and timetables
General questions
I bought a ticket for the journey. Do I need to do anything before the start of my journey?
Do I need to buy extra tickets for the suitcases?
Am I eligible for a discount?
How do I know when a low-floor vehicle is running?
Can I board the bus with my child in a baby carriage?
Where is my bus? How can I check if my bus is on time?
I would like to visit Szentendre or other towns in the metropolitan area with public transport. How can I get there?
What are the best public transport lines for sightseeing?
What are the most practical public transport lines for tourists?
I have a question. Where can I get immediate help?
How do I find out where the stops are located?
What time does the metro run?
How can I travel at night?
Where can I plan my trip by public transport?
Due to a technical issue I have to transfer to a replacement bus, but I only have one single ticket. Can I continue my journey with this ticket?
Can I board BKK vehicles with an electric scooter?
Where can I find the BKK terms and conditions?
I would like to give feedback on the BKK service or have suggestions for improvement. Where can I submit my comments?
How do I know that the inspector is really a BKK employee?
Where can I complain or give feedback about the service, drivers, inspectors?
Have you lost or found an item on public transport?
I need personal assistance for the BKK services, where can I get it?
Where can I buy tickets?
My bus left earlier / arrived later than scheduled!
Where can I find transport maps of Budapest?
Where can I find information about disruptions to the public transport service?
Where can I find the timetables?
From what time until what time can I use the Budapest public transport service?
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