Passengers who do not wear or wear incorrectly their mask while using Budapest’s public transport services are subject to fine on the spot in the amount of HUF 8,000 and can be even exempted from travel.
Thanks to the vehicles disinfected on a daily basis and the compulsory face-mask rule, public transport services continue to be a safe option.
Passengers who do not comply with the face-mask obligation, as a consequence of which endanger their fellow passengers’ health condition could be even exempted from travel, in line with the Travel Terms and Conditions.
In accordance with the decision made by the Hungarian National Assembly, the state of emergency having declared and introduced due to the coronavirus pandemic ended on 18 June 2020.
The front area cordoned off of buses and trolleybuses running in the Hungarian capital was lifted, thus passengers could keep a wider distance from one another, by utilizing the vehicles’ passenger area completely.
Clients are free to visit BKK Customer Service Centres and also the Central Customer Service Centre again. The opening hours of the Central Customer Service Centre (1075 Budapest, Rumbach Sebestyén u. 19–21.) remain unchanged, while all the other Customer Service Centres are open between 7:00 19:00, by taking into account the significant decrease in public transport services.
To protect passengers, Budapest’s public transport services can be used only, by wearing a kerchief, scarf or mask. Prior to new rule putting in force and also during its first week, BKK’s colleagues distribute surgical masks at several transport hubs.
To support passengers’ feedback, the school break schedule applies again for Budapest’s public transport services.
The Municipality of Budapest approved of the establishment of temporary bike lanes in Budapest, by which they wish to help city dwellers reach their workplace and provide safe transport during the coronavirus pandemic.
The Saturday timetable is put into force and at several busy lines more frequented services are provided. Due to the new timetable, safe travel circumstances required for the prevention of the spread of the pandemic are continued to be provided.
On the basis of the decision made by Mr. Mayor Gergely Karácsony, every single healthcare professional is entitled to use BKK’s services free of charge only during the state of emergency period. Entitlement to free travel can be verified by different documents.
To minimise physical contacts, BKK Centre for Budapest Transport introduced a temporary special procedure for the monthly pass for job seekers and also for the pass for pensioners and for parents with small children.
In order to protect our customers’ and colleagues’ health as well as to prevent and stop the spread of the coronavirus, BKK’s Customer Service Centres closed until the end of the epidemic threat. Tickets and passes can be purchased even from circa 370 TVMS, at nine ticket offices which remain open; and single tickets along with the block of ten tickets are on sale at several contracted distributors.
The MOL Bubi system, Budapest’s public bike sharing system is temporarily available for a symbolic fee of HUF 100. Simultaneously, in order to provide a more simple use, BKK launches even the possibility of online registration as a pilot.
Temporarily no boarding is possible through the front door of buses and trolleybuses. The second and third (and in case of articulated buses, also the fourth) doors can be used to get on. The front area of buses are cordoned off, in order the recommended distance could be kept to avoid the danger of infection.
To protect thousands of Budapest’s public transport vehicle drivers, sales of single tickets onboard the vehicles are suspended for an infinite period of time. Until further notice, tickets and passes are on sale from TVMs and ticket offices. Furthermore, we would like to kindly recommend the mobile ticket, which is the most convenient and most secure way to purchase BKK’s products.
For an infinite period of time, the front-door-only policy is suspended on Budapest’s public transport vehicles, helping better ventilation of vehicles and moreover avoiding crowdedness at the front door when passengers get onboard the vehicles. Public service providers encourage passengers to open vehicles’ windows as often as possible, as ventilation can contribute to the prevention of the spread of the coronavirus.