It is of paramount importance for BKK Centre for Budapest Transport to provide equal opportunities in accessing public transport services for local residents and visitors alike, thus BKK endeavours to make public transport services fully accessible and barrier-free. Besides wheelchair users, also parents with prams/strollers, the elderly with reduced mobility, small children and passengers with heavy luggage will appreciate the easy boarding of BKK’s public transport vehicles.
- Over half of the buses running in Budapest are brand new low-floor buses. Therefore, 97% of the lines are partially or fully accessible meaning that barrier-free buses serve nearly all bus stops both in Budapest and within the metropolitan area where BKK provides public transport services.
- Except for bus lines 23E, 39, 85E, 100, 121, 225 and 251, low-floor buses operate on every line. The departure times of low-floor vehicles are underlined in the timetable.
- The following lines are fully served by low-floor buses:
13,13A,113,113A,22,22A,222,200E,38,40,40E,55,63,64,64A,84E,88,89E,94E,140,140A,140B,147,157,164,169E,172,181,188E,197,218,220,224,240E,264,272,281,287,287A,294E
- Transporting one wheelchair is possible on board Telebus 219.
219
- In addition to the lines listed above, at weekends only low-floor buses are operating also on the following lines:
5,29,57,68,85,86,87,135,136E,148,155,157A,159,187,257
- From among night-time services, the following lines are accessible:
900,916,922,938,940,956,963,964,972,994
- Wheelchair users and parents with prams/baby carriages can board low-floor buses through the door indicated with a pictogram leading to the designated area where the wheelchair can also be secured. These passengers are allowed to board through the indicated door even on lines where the front-door only boarding policy applies.
Midibus service
BKK introduced the door-to-door midibus transport service for physically-impaired persons in agreement with the Budapest branch of the National Federation of Disabled Persons’ Associations. The three specially-designed vehicles provide on-demand shuttle service for physically-impaired customers along with their accompanying persons and can be requested in advance on workdays between 5:30 and 23.30 and at weekends between 8:00 and 16:00.
The physically-impaired passenger (and the accompanying person) require a full-price or discounted ticket/pass based on their entitlement as shown in the list of Fares.
Passengers can call this service on workdays between 8:00 and 16:00 prior to the planned date of travel at:
+36-70-390-34-14
Please contact a BKK dispatcher with your travel request at the above mentioned phone number who will confirm the possible travel time based on the quantity of travel requests. First priority is given to regular customers who use the service for daily commutes to work or school. In the case of other customers, BKK prioritises based on the times the requests were received and also depending on availability. Previously registered requests will not be cancelled to meet new demand because it would create conflict of interest and disadvantage customers who have already planned their trips.
The Future
- BKK plans to operate a fully accessible vehicle fleet in Budapest and the metropolitan area by 2018.
- Low-floor vehicles are operating on every line. The departure times of accessible vehicles are underlined in the timetable.
- Wheelchair users can board low-floor trolleybuses at the middle door where they can secure their wheelchairs on most lines.
- Low-floor trolleybuses are operating on the following lines at all times:
74,79
- In addition to the lines listed above, at weekends only low-floor buses are operating also on the following lines:
70,78
The Future
- In the upcoming years BKK plans to put into service 24 new accessible trolleybuses on the network.
Currently, metro line M1 is not accessible.
Lines running on partially parallel routes to metro line M1:
- between Deák Ferenc tér M and Hősök tere M
105
- access to Széchenyi fürdő M from the city centre
72,74
- access to Mexikói út M from the city centre
74
5
The Örs vezér tere, Pillangó utca and Puskás Ferenc Stadion stations are barrier-free accessible. At Örs Vezér tere the platform design supports barrier-free boarding and disembarking, while at the two other stations lifts are available.
Lines running on partially parallel routes to metro line M2:
- via Déli pályaudvar M (the Korlát utca stop on Attila út)–Széll Kálmán tér M–Astoria M–Blaha Lujza tér M–Keleti pályaudvar M
5
- access to Batthyány tér M with transfer option at the Margit híd, budai hídfő H stop to trams 4 and 6 and bus 9 to the city centre
86,160,260,260A
- access to Kossuth Lajos tér M with transfer option to trams 4 and 6 to Blaha Lujza tér M and Széll Kálmán tér M and to bus 9 to Deák Ferenc tér M and Astoria M
70,78
15,115
- between Keleti pályaudvar M and Örs vezér tere M+H (in the evenings and at weekends)
80
- between Keleti pályaudvar M and Pillangó utca M or Csertő utca
80A
- from Csertő utca to Örs vezér tere M+H
81
Puskás Ferenc Stadion
Pillangó utca
Only Kőbánya-Kispest metro station is accessible by lift.
Lines running on partially parallel routes to metro line M3:
- between Újpest-Központ M and Újpest-városkapu M with transfer option from buses 196 and 196A at the Vásárcsarnok stop to bus group 7 to the city centre
104,104A,196,196A
- between Gyöngyösi utca M – Lehel tér M – Ferenciek tere M – Kálvin tér M
15
- between Gyöngyösi utca M – Deák Ferenc tér M
105
- between Forgách utca M – Árpád híd M (one-way trip)
32
- between Árpád híd M – Nyugati pályaudvar M
26
- between Árpád híd M – Lehel tér M – Ferenciek tere M – Kálvin tér M
115
- access to Dózsa György út M from the city centre
75,79
- access to Lehel tér M from the city centre and from Keleti pályaudvar M
76
- between Nyugati pályaudvar M – Kálvin tér M
9
- How to reach Corvin-negyed M from the city centre
4,6
- between Nagyvárad tér M and Ecseri út M (on workdays)
281
- access to Népliget M from Buda
103
- access to Határ út M from the city centre
99
- between Kőbánya-Kispest M and Liszt Ferenc International Airport
200E
Kőbánya-Kispest
All stations are accessible by lifts.
- Accessible platforms are constructed for passengers to get on and off easily.
- On board Alstom trains serving metro lines M2 and M4, a separate area is dedicated for wheelchairs and prams/baby carriages where wheelchairs can be secured. The nearest door to this designated area is marked with a large-sized pictogram on the side of the vehicle. On the platforms at every metro station on metro line M4 a floor sign indicates where doors will open.
- Please pay special attention to the light and sound signalling that doors are closing and do not attempt to get on or off at this time. It is extremely important on metro line M4 where soon fully driverless trains will be running on the line. (Currently a train attendant still occupies the driver’s cabin.)
The future
- BKK plans the EU co-funded refurbishment of metro line M1. In the event that BKK receives the required funding, each metro station will be equipped with lifts to provide accessibility.
- Barrier-free accessibility will also be taken into consideration in the course of the planned refurbishment of metro line M3.
- Suburban railway lines are currently not accessible. Therefore, on certain route sections of the line, partially accessible service is provided on the following bus lines running parallel to the suburban railway:
The Future
- BKK wishes to garner EU funding for the refurbishment and remodelling of suburban railway lines H8 and H9 in the programming period 2014-2020. As part of the refurbishment project, BKK intends to procure new accessible vehicles and from approximately the second half of 2015, all platforms will be reconstructed.
- Among tram lines, every Combino type tram on line 4 and on tram line 6 running around the clock is fully low-floor. Except for the Boráros tér stop, all platforms are accessible on the route.
4,6
- On board Combino trams a separate area is designated for wheelchair and pram users where wheelchairs can also be secured.
The Future
- Also low-floor Combino trams will be serving refurbished tram line 1.
- With the support of the EU, the Hungarian government and the Municipality of Budapest, a total of 47 state-of-the-art technology low-floor CAF trams will be delivered to Budapest from 2015. The new trams will run on tram lines 1 and 3 as well as on the interconnected tram network in Buda (lines 19 and 61).
- Public transport boat line D14 connecting Soroksár, Molnár-sziget and Csepel-Királyerdő is accessible.
D14
- The following piers are accessible from among the piers served by public transport boat lines D11, D12 and D13:
- Haller utca
- Várkert Bazár
- Jászai Mari tér
- Népfürdő utca
- Újpest, Árpád út
D11,D12,D13
- Even though the Boráros tér H, the Petőfi tér (Erzsébet híd), the Szent Gellért tér M and the Batthyány tér M+H piers themselves are accessible but the routes leading to the piers (pedestrian crossing, stairs) are currently not barrier-free.
- Please note that the inclination angle of the ramp leading to the pier depends on water level.
- In case the water level is too high or too low, the ramp might be steep, which could make the movement of physically-impaired persons more difficult.
- Please feel free to turn to crew members for assistance with embarking or disembarking. We recommend that you call BKK’s Customer Service Centre at +36 1 3 255 255 before you leave for the pier since not every public boat is accessible.
Pictograms
Accessible lines are marked by pictograms.
Only accessible vehicles are operating on the line.
Wheelchair-accessible lift (at metro station).
Partially accessible vehicle.
Accessible vehicle or priority seat (for passengers with reduced mobility).
Journey planning
Not only timetables provide information on low-floor services. BKK’s downloadable journey planner application available at futar.bkk.hu displays the quickest and, if required, accessible routes by tracking the exact location of vehicles and considering the actual transport situation. In addition, BKK’s physically-impaired customers can learn whether a vehicle is low-floor by clicking on the icons of the vehicles.
Customer feedback
Is your stop not barrier-free, so that you are not able to board the bus? Are you not able to board the vehicle with your wheelchair because the lowerable ramp is out of service?
If you have any complaints, suggestions or feedback, please contact BKK Customer Services
Special mention: Budapest among the best European cities
The European Commission presented the 2015 Access City Awards on the occasion of the European Day for People with Disabilities on 3 December 2014 in Brussels in the framework of the accessibility contest for the recognition of the best disability-friendly cities which took significant measures to make their cities accessible.
The Access City Award was established in 2010 to raise awareness of disability and to promote accessibility initiatives in European cities with more than 50,000 inhabitants.
Since 2010, the Access City Award has been given four times during which 189 cities have entered the contest.
In 2014, 62 cities applied for this award. Budapest was selected by the European Commission from among the best seven cities and was granted the special mention for its work in the field of transport.
The award was received last week by Ms Alexandra Szalay-Bobrovniczky, Deputy Mayor for Human Affairs and Dr Balázs Szeneczey, Deputy Mayor for City Development.
